Most business organization strives upon advertising their business in this internet world. With the advent of 4G Volte connectivity we are now able to stream video content and reach to various websites within a span of a second.
That is why as business always staying within the internet world should be priority for all business owners and in order to excel in this we can now see the internet presence of business entities and in this way, business owners can reach to the maximum heights.
Google’s My Business helps business owners to showcase their business on Google Map so that people can easily reach to the respective businesses without any delay.
It works exceedingly in terms of Google Local guides, and it provides the exact location of businesses and in this way people with android phone or iPhone with maps can find out the exact location and that provides boost to businesses.
Google: How to recognize yours business on Google My Business
It works in the form of authenticating the exact location of business and a card with OTP will come at you from Google, and then you will have to put the OTP into it in order to recognize and authenticate the exact location of Hotels. It has many new features and from time to time many new additions to these also comes up.
It synchronizes with Google Maps and people can find the exact location with it and in this way it synchronizes with Google Maps. It has many functions such as:
- Home
- Info
- Menu
- Reviews
- Messages
- Photos
- Bookings
- Services
- Website
- Users
Google:Reviews
Most of these tabs says much of their importance and amongst all these reviews is the most important for businesses as it showcase people’s interest in dealing with it and find out what it makes business unique and people get first-hand review of it and find out the real importance attached with it and then decide about it and these reviews are of very much important to the hotel and hospitality industries.
In this way you can show to the customers that you care for them immensely and you also goes for to see how each and every department of yours is working correctly or not. When you find review such as follows: ‘Staff are very good and friendly.
Talking about food service, some items were not up to mark, but starters are nice. Other than that view is nice at daytime.’
From above review it is clear that hman resource department, front office, maintainance departments are good but some food items are not good.
Then, from this review human resource department finds that some foods are not good, and then it sees the digital database to see when that specific guest was in the hotel and from their investigations about the nature of which foods that needs to known correctly comes about.
What these reviews provide information about and how to deal with it in later times in order to improve the experience of it is more important and responding to these reviews are also a matter of great importance and Google also expects webmaster or digital department of Hotel should respond to these reviews promptly.
So that ultimately they could reach to these clients and also investigates the restaurant departments in this case to know more about what goes wrong and find out the exact reason of it.
It is all about finding the real problem and where the difficulties lie with it and find out the way it can be dealt so that in the latter times this problem recurring time and again should not be repeated at any point of time.
So, with the help of Google My Business we can find out what are discomforts and shortages of services to customers and this needs to find out and rectify them.
Some times people who does not find the hotel provide their desperation by providing one star and in such cases this should not be appropriate for business and business owners have now expanded option to work it out and report to Google that such one star review from such guest to report this review int erms of now more and more specific points.
Google:Why are you reporting this review:
Reporting review is now comes with wider and more options such as follows:
- Off topic
- Spam
- Conflict of Interest
- Profanity
- Bullying or harassment
- Discrimination or hate speech
- Personal Information
So, now google my business owners have the options to choose and report bad and intended reviews so that after proper investigation google can delete those extremely negative one star review.
As some times some weird people or some competitor’s agent can tarnish yours business image by putting such irrelevant comments and star ratings and Google this time helps business owners to fight for such people in order to find out more and more transparency of business management whether it is online or offline.
According to Google webmasters must refine their search and reporting only when they feel it is in accordance with Google policies and then Google reviews it and wait for several days at times before Google delete such reviews or take decisions on this.
You only flag yours Google My business review not the third party review sites.
Google: How can you flag inappropriate reviews of yours Google My Business:
There are in different ways to flag inappropriate reviews to Google.
- Flag a review in Google Maps in computer
- Flag a review in Google Search in computer
- Google’s automatic spam detection
- Flag your review in yours Google Account on android
- Flag a review or user in Google Maps in android
- Flag a review in Google Search in android
