Today I will be discussing in detail about the process to add a chat button into website. Whatever, discussed here will be related to constructing website with the help of Wix website builder. Here, we will be talking about how to send quotations through chat button, then how to type the message and in addition to it whatsapp to the administrator.
First go to setting at the left hand side and then App market home and then search for chat buttons by Wix. Or else you can go directly to Wix business Solutions and then search for chat app and then install it. It is completely free to install and works seamlessly with Wix powered website. With this you will get notified whenever visitors reach to yours website. It will soon provide message on yours email and alert you if you have installed Wix app into it.
You can automatically greet visitors whenever they send receive messages. So that if at any point of time you are offline as administrator then they can receive the email or phone number and they can call you directly with it. Due to the presence of complete forms original leads can be collected and duplicity can be removed.
In this way by replying each and every leads on time maximum efficiency in work ethics and customer satisfaction can be reached to its maximum extent.If you install Wix apps then you can directly reply to customer and then can send these messages to front office and they can then contact with the customer directly without any delay. Even you can chat back with him at any point of time all of these are stored inside databases and you can revert back at any point of time.
In this way, you can create and manage professional relationships with customers and these relationships strengthen and become stronger with on time reply and helping customers for receiving proper and satisfaction reply. Through automations you can send reply to leads who queries anything on yours website and it can perform, perfect automated solutions for you. In this way you can move out do some professional works without any delay.
Here, in automated actions you can trigger action, timing, choose a time to send this action such as immediately and then can limit frequency to fight spam messages. Such as one messages in 24 hours or so. In the communications tabs you have inbox, chats, forms and submissions and business email, like these four segments. Here, you can schedule chat hours such as enable durations of chats here you can add different channels to yours Wix chat such as whats app as it allow visitors to contact with yours whatsapp if they do not receive messages through Wix chats and in this way, all the customers able to send and receive message through whatsapp.
In the coming soon tab you have options for adding facebook messenger, phone call directly to yours mobile number and in this way, each and every customers can be contact with you directly without wasting any time. In the channels you can connect facebook page, instagran business, whatsapp business which is at beta stage and then wix forms and all of these information directly reach to yours inbox.
