Yesterday was auspicious day of Lord Ganesha’s birthday and it was being celebrated in Puri of Odisha with pump and valour. Within some shorter distances you will find Idols of Lord Ganesha with highly tall structures provides one of much satisfied level when I move to see Lord from place to place. I decided to go to one kirana shop nearer to Gundicha Temple and that was a famous whole seller shop and it will also provide the retailer to individual shopper like us.
I bought besana and then corn floor and then coffee sachets which it provides two rupees less. By buying 12 coffee sachets of two rupees each that should have been 24 rupee my es but it costs 22 rupees as during day and night time we do drink coffee as per latest revelations coffee is good for insulin and that is why parents prefer to have coffee instead of tea now. I found after implementation of newer and stricter traffic rules vehicles in and around Puri town has been driving with care and with slow speed and that is why moving in and around Gundicha temple is now easier than earlier occasions.
It was already nearer to two o clock and there are some items to be bought from Big Bazar and I decided to go there during noon time in order to avoid heavy rush of traffic nearer environment of cash counter. First I kept my two wheeler in and around nearer to garage and the security person was expression in not satisfied with his job as he was shouting at bicyclers and it was evident that he was not enjoying his job at all and even in this time of holiday his dissatisfaction is going overboard.
Unnecessarily he was showing his aggression towards bikers and those were at the teen and they just keep their mouth shut otherwise there would have been the situation of chaos in and there around that area. He was shouting that it was not his duty to watch bicycles but in reality it was not as he was appointed to safeguard both bike and manual bicycles. So, it is important for authorities to see how these security guards behave towards customers.
Then, I each towards second floor and there I have to bought some groceries out there. At the loose grocery segment, the lady was in constant talk with another her colleague and after asking for three times for three kilogram of sugar she finally responded and gave it to me. I suppose these workers are there to respond to customers within seconds as every seconds of customers are of high values but instead they were talking each other ignoring customer altogether and then when I ask them where is fried vermicelli, they show me that it was there but despite searching for three times I could not find that then when I asked them again then they told that it was finished for time being.
If that was so they they should have told me earlier not after sending me to search for three times in and around that areas. I think management of Big Bazar must look at all of these developments as their paid employees must date themselves each other outside and after working hours not inside their organization and even ignoring customers. That was really shocking to me for fried vermicelli I have to bought it for one kilogram they told me to search it for three times and then at last said that it was finished.
This was one of worst customer satisfaction I had seen and experience even after so many authorities and managers that are inside Big Bazar but still all are not well managed. Then, I reach for cash counter and to my utter surprise in and around four cash counters at the second floor no one is there at any of cash counter and when I asked for to one cash counter specialist was talking with other and he hesitantly came to it as if she was providing some sort of unwanted to provide billing.
In the auspicious occasions my worst experience at Big Bazaar Puri and it provides one of most undeniably worst experience beginning from security of garage and then workers at the loose grocery area second floor and then at the cash counter one of unhesitatingly the most difficult time but thankfully I kept my cool throughout this journey of shopping at Big Bazar at Puri, Odisha.
Originally published at https://mohanmekap.com on September 3, 2019.
